Portal Help

Guides on how to use the portal

17 articles in this collection
Written by Chris Wallis, Patrick Craston, and Naomi Purvis

Getting Started

New to the Intruder platform? This guide will help you get going and answer some frequently asked questions

Written by Chris Wallis
Updated over a week ago

How do I download a report?

Received your email summary, but want to see the results in full? Then check out this quick and easy guide for downloading your scan results

Written by Naomi Purvis
Updated over a week ago

Targets

Tagging your targets

How to organise your targets by tagging them and create groups such as "Production", "Staging", etc.

Written by Patrick Craston
Updated over a week ago

Restoring targets

If you delete a target that consuming a license - here's how you restore it

Written by Patrick Craston
Updated over a week ago

Running scans on demand (Scan now)

Don't want to wait until your scheduled scan? Use the 'Scan now' feature to scan all/individual targets and tags, anytime.

Written by Patrick Craston
Updated over a week ago

Scan scheduling

How to schedule one-off or repeating scans to run in the future

Written by Patrick Craston
Updated over a week ago

Cancelling scans

Need to stop a scan? You can do that from the scans page

Written by Patrick Craston
Updated over a week ago

Issues

Snoozing issues

'Snooze' issues by marking them as false positive, accepting the risk, or because you've added mitigating controls

Written by Patrick Craston
Updated over a week ago

Network

Network View

Ever wondered what your business looks like to a hacker?

Written by Patrick Craston
Updated over a week ago

Billing

Download your invoices

If you're paying by card, you can download your invoices from the billing section of the portal

Written by Patrick Craston
Updated over a week ago

Updating your payment card

How to update your credit card details

Written by Patrick Craston
Updated over a week ago

Updating your billing address, billing email and company name

Updating your invoice details like billing address, the email address that payment receipts sent to and company name

Written by Patrick Craston
Updated over a week ago

Settings

Adding additional users to your Intruder account

How to get your team members access to the Intruder portal

Written by Patrick Craston
Updated over a week ago

How to set your timezone

All times in the Intruder Portal are displayed in your local timezone, you can set the timezone on the settings page

Written by Patrick Craston
Updated over a week ago

Two-Factor Authentication

How to activate Two-Factor Authentication on your Intruder account

Written by Patrick Craston
Updated over a week ago

Customise your Intruder nofitications

How to change your Email notifications and select what messages are sent to Slack and Teams

Written by Patrick Craston
Updated over a week ago

Emerging threat notification controls

Set your notification preferences via the emerging threat notification controls on the Intruder account page

Written by Patrick Craston
Updated over a week ago