Portal Help

Guides on how to use the Portal

35 articles in this collection
Written by Chris Wallis, Daniel Andrew, and Patrick Craston

Why does the Intruder trial require a credit card?

Intruder asks for credit cards when activating your trial as a security measure to help protect our platform from misuse

Written by Chris Wallis
Updated over a week ago

Smart Recon

Automatically monitor large network ranges, and only use licenses for active targets

Written by Patrick Craston
Updated over a week ago

Upgrading from Essential to Pro

How to upgrade your subscription from the Essential to the Pro plan, in order to take full advantage of Intruder's features

Written by Patrick Craston
Updated over a week ago

Adding licenses for additional targets

How to increase the number of licenses in your subscription so that you can add additional targets

Written by Patrick Craston
Updated over a week ago

"Emerging threat scan failed" - what does this mean?

What it means when you receive an "Emerging threat scan failed" email and how to see the results

Written by Patrick Craston
Updated over a week ago

How to set your scheduled scan time ⏰

You can set the day and time when you want your scheduled scan to run from inside the Intruder portal

Written by Patrick Craston
Updated over a week ago

How to set your timezone

All times in the Intruder Portal are displayed in your local timezone, you can set the timezone on the settings page

Written by Patrick Craston
Updated over a week ago

Do Intruder's monthly plans have a minimum contract length?

There is no commitment when signing up for our monthly plans, you can cancel at any time

Written by Chris Wallis
Updated over a week ago

Internal Vulnerability Scanning on Windows

How to set up our agent-based internal scanning solution to protect Windows devices in your internal network

Written by Patrick Craston
Updated over a week ago

Internal Vulnerability Scanning on Linux

How to set up our agent-based internal scanning solution to protect Linux devices in your internal network

Written by Patrick Craston
Updated over a week ago

Internal Vulnerability Scanning on macOS

How to set up our agent-based internal scanning solution to protect macOS devices in your internal network

Written by Patrick Craston
Updated over a week ago

How much is the per-target fee?

You can calculate the additional cost for each target using the pricing calculator on the signup page

Written by Patrick Craston
Updated over a week ago

Restoring targets

If you delete a target that consuming a license - here's how you restore it

Written by Patrick Craston
Updated over a week ago

Download your invoices

If you're paying by card, you can download your invoices from the billing section of the portal

Written by Patrick Craston
Updated over a week ago

Updating your billing address

Updating your invoice details like billing address and company name

Written by Patrick Craston
Updated over a week ago

Pausing and cancelling scans

Need to stop a scan? You can do that from the Intruder dashboard

Written by Patrick Craston
Updated over a week ago

What is CloudBot? 🤖

CloudBot automatically adds any new external IP addresses or hostnames in cloud accounts as Intruder targets

Written by Patrick Craston
Updated over a week ago

How does our licensing work?

How to know how much you'll be charged for scanning your infrastructure.

Written by Chris Wallis
Updated over a week ago

Microsoft Azure integration

Connect Intruder to Microsoft Azure to synchronise your targets

Written by Patrick Craston
Updated over a week ago

Snoozing issues

'Snooze' issues by marking them as false positive, accepting the risk, or because you've added mitigating controls

Written by Patrick Craston
Updated over a week ago

Google Cloud Platform integration

Connect Intruder to Google Cloud Platform to synchronise your targets

Written by Patrick Craston
Updated over a week ago

Developer integrations

Make your life easier by adding one of Intruder's developer integrations

Written by Chris Wallis
Updated over a week ago

AWS integration

Connect Intruder to AWS to synchronise your targets

Written by Patrick Craston
Updated over a week ago

Getting Started

New to the Intruder platform? This guide will help you get going and answer some frequently asked questions

Written by Chris Wallis
Updated over a week ago

Slack integration

Add the Intruder Slack app to your workspace to receive notifications from the Intruder portal.

Written by Patrick Craston
Updated over a week ago

Atlassian Jira integration

Keep your development team in the loop by exporting security weaknesses to Jira

Written by Patrick Craston
Updated over a week ago

Emerging threat notification controls

Set your notification preferences via the emerging threat notification controls on the Intruder account page

Written by Patrick Craston
Updated over a week ago

Updating your payment card

How to update your credit card details

Written by Patrick Craston
Updated over a week ago

Why are my targets not included in my latest assessment?

Targets need to be added to the portal before an assessment starts, otherwise they are not included

Written by Patrick Craston
Updated over a week ago

Running scans on demand (Scan now)

In addition to our monthly assessments, Intruder lets you request additional scans at any time. Scan individual targets/tags or all targets.

Written by Patrick Craston
Updated over a week ago

Adding additional users to your Intruder account

How to get your team members access to the Intruder portal

Written by Patrick Craston
Updated over a week ago

Managed Service Providers - Separating Clients

This article describes how managed service providers can separate their client reports, by "Tagging" targets.

Written by Daniel Andrew
Updated over a week ago

Network View

Ever wondered what your business looks like to a hacker?

Written by Patrick Craston
Updated over a week ago

Tagging your targets

How to organise your targets by tagging them and create groups such as "Production", "Staging", etc.

Written by Patrick Craston
Updated over a week ago

Two-Factor Authentication

How to activate Two-Factor Authentication on your Intruder account

Written by Patrick Craston
Updated over a week ago