Portal Help
Guides on how to use the portal
35 articles
Getting StartedNew to the Intruder platform? This guide will help you get going and answer some frequently asked questions
GregAI: Your AI Assistant in IntruderGregAI is Intruder’s built‑in AI assistant designed to help you understand issues faster, streamline your workflows, and reduce time spent on manual analysis.
Issues page explainedUnderstand, remediate, snooze and track your issues easily from one place
Advisories explainedBenefit from a little extra help from our security team in the form of Advisories.
Comments ExplainedStreamline your remediation workflow with built-in collaboration directly on individual occurrences.
Targets overview pageView (and filter) all of your targets in one place
Target's detail pageEverything you need to know about your targets
Tagging your targetsUse the tag function to filter, organise and group targets
Discovery PageFor those assets you did (or maybe didn't know) existed
Subdomain discoveryIf you've got an attack surface that can't be mapped, this is the feature for you.
Related domain discoveryIf you've got an ever-growing attack surface, this is the feature for you.
How to restore an external targetIf you delete a target that is consuming a license - here's how you restore it
Unresponsive external hostNot what you were expecting? Read more to find out why your target might be showing as 'Unresponsive'
Scans pageView all your scans: past, present and future.
Scan detail pageEverything you need, all in one convenient place
What can influence scan run time?This article explains how long our scans usually run for, and the reasons why, in some cases, they can take a while.
Scan priority explainedChoose the scan that best fits your business’ priorities, adjusting your priorities between a quick scan or balanced scan
"We found no issues on your scan"Not what you expected?
Logging in with SSOMake life easier with single sign-on.
Two-Factor AuthenticationHow to activate Two-Factor Authentication on your Intruder account
How to set your timezone
Customise your Intruder notificationsHow to change your Email notifications and select which messages are sent to Slack and Teams
Emerging threat scan notificationsWhat it means when you receive an "Emerging threat scan failed" email and how to see the results