How many users can I add?

Pro and Vanguard customers can add an unlimited number of team members to their accounts. Essential customers can add up to 2 team members.


How do I add another user to my account?

  1. Please go to the Settings page (bottom left of your portal):

  2. Click Team and press the green 'Add User' button:

3. Enter their name and email address with the option to enable SSO (if you wish) and click 'Add user':

Your team member will now receive an email containing a link to the page where they can set their password and log into the Intruder portal.


How do I remove a user?

  1. Please go to the Settings page:

  2. Click Team

  3. Click the 'Remove user' button next to the user you wish to remove


Does Intruder support role-based access?

No, currently all users are granted the same level of access and privileges.


Can I enforce SSO?

It's not possible to enforce SSO after you have added users, though you can do this when you're inviting them to join the team (please see above). Otherwise, you'll have to point them to My account where they can enable it as shown below:


Can I enforce two factor authentication?

You can't enforce it across the account, but we do have a 2FA guide that you can circulate within your team to help them get it set up.

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