So you've just signed up for the Intruder service, but what next? This guide is designed to help you get the most out of your subscription, and avoid any unexpected issues. So let's get going.

In case you're not familiar with what we do already, our service revolves around three key principles:

  • Simple: We want everything to be as simple as possible, we reduce noise and provide explanations of why the problems we identify could lead to a breach.
  • Proactive: When new vulnerabilities are discovered we will run proactive scans on your systems, looking for those new weaknesses. Where you are affected we will notify you (Pro/Verified plans only).
  • Perimeter-specific: We've designed our platform to highlight issues that are only important in the context of being exposed to the internet. This includes things like databases, but there are also hundreds of other examples.

How to add targets
Assuming you've already managed to log in, the first thing you'll want to do is tell us where your systems are. You can do that on the 'Targets' page. You can also keep your targets organised by adding tags, as explained here: https://help.intruder.io/portal-help/tagging-your-targets

Assessment schedule
After you've added your targets, we'll then run monthly scheduled assessments looking for the types of weaknesses that hackers could exploit. Your first assessment is usually the day after you add your first targets, and starts at 1am CET. 

Assessment timings
Scans can take anything from 15 minutes to a few hours, but if they're running any longer, you might want to check out the following help article for reasons why: https://help.intruder.io/vulnerability-scanning/how-long-will-my-scans-take

Running new assessments
If you're on the Pro or Verified plans, you can also run assessments whenever you want, by using the 'Request Retest' feature, as described here:  http://help.intruder.io/portal-help/running-additional-scans-on-demand

What happens when they finish
When any of your assessments finish, you'll receive a notification, and can log in to view the results.

How to contact us
That should help you get started. But if you need anything else we're always available in the chat bubble in the corner, and we love feedback, so if you've got any questions, or ideas on how we could improve, please do get in touch!

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