⚠️ Important: Please pay any outstanding invoices before making changes to your plan. This prevents processing errors in the portal.
ℹ️ Note: All plans require a minimum of 5 infrastructure licenses. You won't be able to reduce your count below this.
You can choose to upgrade/downgrade from most plans within the portal:
To ➡️ From ⬇️ | Essential | Cloud | Pro | Enterprise |
Essential |
| Speak to the Team | ||
Cloud |
| Speak to the Team | ||
Pro |
| Speak to the Team | ||
Enterprise | Speak to the Team | Speak to the Team | Speak to the Team |
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Upgrade ✨
Essential to Cloud
You can upgrade from Essential to Cloud at any time from the Billing page.
Step 1:
Step 2:
Essential/Cloud to Pro
You can upgrade from Essential/Cloud to Pro at any time from the Billing page.
| From Essential | From Cloud |
Step 1 |
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Step 2 |  | 
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To Enterprise or Vanguard
To upgrade to one of these plans, just pop us a message via the chatbot in the bottom right of the portal, and we'll put you in contact with someone who can help.
Downgrade 👇
From Pro to Cloud
You can downgrade from Pro to Cloud at any time from the Billing page.
Step 1:
Step 2:
From Pro to Essential
You can downgrade from Pro to Essential at any time from the Billing page.
ℹ️ Note: Only one-step downgrades are supported. This means you'll need to downgrade from Pro to Cloud, then from Cloud to Essential, by following the steps below.
Step 1:
Step 2:
Step 3:
Step 4:
From Cloud to Essential
Step 1:
Step 2:
