⚠️ Important: Please pay any outstanding invoices before making changes to your plan. This prevents processing errors in the portal.
ℹ️ Note: All plans require a minimum of 5 infrastructure licenses. You won't be able to reduce your count below this.
You can choose to upgrade/downgrade from most plans within the portal:
To ➡️ From ⬇️ | Free | Cloud | Pro | Enterprise |
Free |
| Speak to the Team | ||
Cloud |
| Speak to the Team | ||
Pro |
| Speak to the Team | ||
Enterprise | Speak to the Team | Speak to the Team | Speak to the Team |
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Upgrade ✨
Free to Cloud/Pro
You can upgrade from Free to Cloud or Pro at any time from the Billing page.
Step 1: Click the Upgrade button
Step 2: Select your desired license count and billing cycle — Monthly or Annual (save 20%) — then click Choose plan under Cloud or Pro
Step 3: Fill in your payment details, and click Purchase
Cloud to Pro
You can upgrade from Cloud to Pro at any time from the Billing page.
Step 1: Click the three dots (•••) to the right of Manage licenses, followed by Upgrade to Pro
Step 2: Review the modal that appears and click Upgrade to Pro
To Enterprise or Vanguard
To upgrade to one of these plans, just pop us a message via the chatbot in the bottom right of the portal, and we'll put you in contact with someone who can help.
Downgrade 👇
From Pro to Cloud
You can downgrade from Pro to Cloud at any time from the Billing page.
Step 1: Click the three dots (•••) to the right of Manage licenses, followed by Downgrade to Cloud
Step 2: Review the modal that appears and click Downgrade to Cloud
From Pro/Cloud to Free
You can downgrade from Pro or Cloud to Free at any time from the Billing page.
Step 1: Click the three dots (•••) to the right of Manage licenses, followed by Downgrade to Free
Step 2: Review the modal that appears and click Confirm switch to Free
