How many users can I add?
You can add as many users as you like on any plan!
How do I add another user to my account?
1. Please go to the Account > Settings page (bottom left of your portal):
2. Click Users and press the yellow Add a User button:
3. Enter their name, and email address, select the role (the types of action they can carry out on the portal) and set their permissions (Vanguard/Premium plan only)
For more information on the Role, please take a look at the following article. This feature applies to Pro. Premium and Vanguard plans.
For more information on setting the User Permissions, take a look at the following article. This feature only applies to the Premium and Vanguard plans, and can only be enabled for non-Admin users.
You also have the opportunity to enforce SSO and provide the SSO Provider.
Once you have set up the user as desired, you can then click the yellow Add user button:
Your team members will then receive an email containing a link to the page where they can set their password and log into the Intruder portal.
How do I remove a user?
Can I set different access permissions?
Yes! The specifics are covered in this article.
Can I enforce SSO?
It's not possible to enforce SSO after you have added users, though you can do this when you're inviting them to join the team (please see above). Otherwise, you'll have to point them to My Account where they can enable it as shown below:
Can I enforce two-factor authentication/MFA?
You can't enforce it across the account, but we do have a 2FA guide that you can circulate within your team to help them get it set up. You can find the option to enable in the My Account tab as seen below:
Can I delete my user account (and not the entire account)?
Yes, from the account settings page (Settings > My account), you will see the following option at the bottom of the page.
If you are not the only user on the account, this option will be shown, allowing you to delete just your user account and keep the subscription intact.
